Frequently Asked Questions
Everything you need to know about your tech upgrades.
Are your electronics covered by a warranty?
Yes, all products purchased from Flashback come with a comprehensive 12-month limited warranty that covers hardware defects and technical malfunctions.
How long does shipping take for high-value items?
Standard shipping typically takes 3-5 business days. For high-value electronics, we use insured express couriers to ensure your package arrives safely and requires a signature upon delivery.
What is your return policy for opened gadgets?
We offer a 30-day return policy. If the item is opened but in original condition with all accessories, a small restocking fee may apply. Defective items are eligible for a full refund or exchange.
Do you offer trade-in credit for old devices?
Absolutely. Through our Flashback Trade-In program, you can send us your old electronics for an evaluation and receive store credit toward your next purchase.
Are the refurbished items tested for quality?
Every refurbished device undergoes a rigorous 50-point inspection by our certified technicians to ensure it meets original factory standards for performance and battery health.
Which payment methods do you accept?
We accept all major credit cards, PayPal, and flexible financing options like Klarna and Affirm to help you spread the cost of your premium electronics.